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Grow occupancy and maximise revenue: get the best out of your reservation system

Hotel Case Studies

With satisfied customers all over the world Navarino Services specialise in GDS, Online Booking systems and RFP management.

Navarino Services™ work with clients across 19 countries. Read what our customers are saying about us.

Ashdale Hotels Jude Hudson

Development Manager

Ashdale Hotels
Capital Plaza Cornelia Badita

Reservation & Revenue Manager

Capital Plaza
FJB Hotels Rachel Selby

FJB Hotels

Four Pillars Hotels Chris Green

Group Marketing Manager

Four Pillars Hotels
Giannoulis Hotels Mr. Manolis Giannoulis

CEO

Giannoulis Hotels
Hope House Paul Hageman

Owner

Hope House
Hotel La Scalinatella Antonio Moscovio

Manager

Hotel La Scalinatella
Hotel Orto dei Medici Giacomo Bufalini

General Manager

Hotel Orto dei Medici
Innfinite Hospitality Robert Gilmour

Senior Consultant

Innfinite Hospitality
Occupancy Marketing Mark Forrester

Founder & Managing Director

Occupancy Marketing
Royal Highland Hotel Indranil Banerjee

Regional Manager

Royal Highland Hotel
Sydney House Chelsea Pierre Martin

Revenue Manager

Sydney House Chelsea
Ten Square Boutique Hotel Kevin Smyth

General Manager

Ten Square Boutique Hotel
The Old Bank Hotel Ben Truesdale

General Manager

The Old Bank Hotel
The Spires - Serviced Suites Craig Duguid

National Sales Manager

The Spires - Serviced Suites
Victoria Palace Hotel Michael E. Erwin

Director of Sales

Victoria Palace Hotel
Villa Foscarini Cornaro Angela Schiano

Sales and Marketing

Villa Foscarini Cornaro
Contact us to find out what we can do for your hotel
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Latest News

Thursday, April 23, 2015

Booking.com to abandon rate parity in Europe

Today Booking.com announced its support of recent decisions by the National Competition Authorities in France, Italy and Sweden to accept amendments to Booking.com's parity commitments in respect of hotels located in those countries. Read More »

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Hotel Blog

Monday, April 20, 2015

Hotel guests 'are being fleeced by online agents'

Hotel guests 'are being fleeced by online agents': Hoteliers say they are forced to hike prices to cover 25% commission taken by websites.

* Booking.com and Late-Rooms.com charge between 15 to 25% commission
* Hoteliers also told not to use their own web pages to undercut sites
* Booking sites pay huge advertising fees to internet search engines
* Experts say the booking websites are rarely competitive.

Online travel agents are parasites that rip families off and force prices up, furious hoteliers said yesterday. The two biggest websites, Booking.com and Late-Rooms.com, charge a commission of 15 to 25 per cent of what the customer pays – and rake in millions a year. Hotels say they have to raise room prices to make up for the commission taken from their rates by the websites.

To see the full article:

http://http//www.dailymail.co.uk/news/article-3044298/Hotel-guests-fleeced-online-agents-Hoteliers-say-forced-hike-prices-cover-25-commission-taken-websites.html

 Read More »
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Booking Tips

Property Information Report - Ensure descriptions, policies and services etc. are up-to-date. Use detailed room & rate descriptions - these should tell agents & clients why your prices are different.


Read all Booking Tips