A full Hotel is a happy hotel

Grow occupancy and
maximise revenue

Grow occupancy and maximise revenue: get the best out of your reservation system

Hotel Case Studies

With satisfied customers all over the world Navarino Services specialise in GDS, Online Booking systems and RFP management.

Navarino Services™ work with clients across 19 countries. Read what our customers are saying about us.

Ashdale Hotels Jude Hudson

Development Manager

Ashdale Hotels
Capital Plaza Cornelia Badita

Reservation & Revenue Manager

Capital Plaza
FJB Hotels Rachel Selby

FJB Hotels
Four Pillars Hotels Chris Green

Group Marketing Manager

Four Pillars Hotels
Giannoulis Hotels Mr. Manolis Giannoulis

CEO

Giannoulis Hotels
Hotel La Scalinatella Antonio Moscovio

Manager

Hotel La Scalinatella
Hotel Orto dei Medici Giacomo Bufalini

General Manager

Hotel Orto dei Medici
Innfinite Hospitality Robert Gilmour

Senior Consultant

Innfinite Hospitality
Occupancy Marketing Mark Forrester

Founder & Managing Director

Occupancy Marketing
Royal Highland Hotel Indranil Banerjee

Regional Manager

Royal Highland Hotel
Sydney House Chelsea Pierre Martin

Revenue Manager

Sydney House Chelsea
The Old Bank Hotel Ben Truesdale

General Manager

The Old Bank Hotel
The Spires - Serviced Suites Craig Duguid

National Sales Manager

The Spires - Serviced Suites
Victoria Palace Hotel Michael E. Erwin

Director of Sales

Victoria Palace Hotel
Villa Foscarini Cornaro Angela Schiano

Sales and Marketing

Villa Foscarini Cornaro
Contact us to find out what we can do for your hotel
RSS

Latest News

Thursday, September 15, 2016

OTA vs BE conversion

Sometimes, we all need to be reminded of just how much we’re throwing away by leaning too heavily on OTAs as a primary source of online bookings. Everyone knows that OTA bookings cost more, but very little is ever made of the amazing fact that OTA bookings are usually much lower in total value than direct bookings. Read More »

Read our Latest News
RSS

Hotel Blog

Tuesday, February 23, 2016

Why are hotels sleepwalking into increased OTA dependency?

For over 15 years that I have been within this industry, Independent hotels here in Europe have been always dependent on agencies, initially offline which then became online. From the days of GTA (Gulliver Travel Associates) who were all dominant in the early days to now where booking.com has to some extent replaced GTA as the agent where hotels have allowed them to take over their inventory.

We are though entering a new phase, where it has been clear for some time that Booking.com & Expedia have been implementing two very different strategies to maintain growth and market share. Expedia has been expanding by acquisition with its latest buys of Orbitz, Travelocity, and Home & Away while Booking.com has been diversifying with its purchases of Buuteeq, due in part to the competition on the horizon from Google & Airbnb. The recently announced deal that saw booking.com providing global inventory to Tripadvisor Instant Booking effectively makes them now an OTA. Read More »

Read more on Hotel Blog

Training

Online Training Courses

Sign up now to take part in our “First Steps” webinar.

View Course Availabilty

Booking Tips

Compare your “Competitive Set”. Look at other hotels in your area. What offers do they have? Try to match or be competitive. If you provide us with names of other hotels nearby we can compare their GDS representation with yours.


Read all Booking Tips