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Grow occupancy and maximise revenue: get the best out of your reservation system

Hotel Case Studies

With satisfied customers all over the world Navarino Services specialise in GDS, Online Booking systems and RFP management.

Navarino Services™ work with clients across 19 countries. Read what our customers are saying about us.

Ashdale Hotels Jude Hudson

Development Manager

Ashdale Hotels
Capital Plaza Cornelia Badita

Reservation & Revenue Manager

Capital Plaza
FJB Hotels Rachel Selby

FJB Hotels
Four Pillars Hotels Chris Green

Group Marketing Manager

Four Pillars Hotels
Giannoulis Hotels Mr. Manolis Giannoulis

CEO

Giannoulis Hotels
Hotel La Scalinatella Antonio Moscovio

Manager

Hotel La Scalinatella
Hotel Orto dei Medici Giacomo Bufalini

General Manager

Hotel Orto dei Medici
Innfinite Hospitality Robert Gilmour

Senior Consultant

Innfinite Hospitality
Occupancy Marketing Mark Forrester

Founder & Managing Director

Occupancy Marketing
Royal Highland Hotel Indranil Banerjee

Regional Manager

Royal Highland Hotel
Sydney House Chelsea Pierre Martin

Revenue Manager

Sydney House Chelsea
The Old Bank Hotel Ben Truesdale

General Manager

The Old Bank Hotel
The Spires - Serviced Suites Craig Duguid

National Sales Manager

The Spires - Serviced Suites
Victoria Palace Hotel Michael E. Erwin

Director of Sales

Victoria Palace Hotel
Villa Foscarini Cornaro Angela Schiano

Sales and Marketing

Villa Foscarini Cornaro
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Latest News

Friday, December 18, 2015

GDS biggest opportunity for independent hotels

Corporate spend is up and business travelers are moving away from online travel agencies, a Hotel News Now roundtable discussion revealed. To attain the shift from OTA to direct, hotels are increasingly targeting corporations booking via GDS'.
In a virtual roundtable, Hotel News Now via email asked three hoteliers whose portfolios include a mix of independent hotels how they are preparing for distribution as the New Year approaches.

- Robert A. Rauch, president and founder of R.A. Rauch & Associates: “The corporate market is the biggest distribution opportunity for independent hotels. Corporate spend is up and business travelers are moving away from (online travel agencies). This is witnessed by our huge growth in direct reservations in 2015 over 2014. Certainly this does not happen by osmosis. To attain the shift from OTA to direct we are targeting GDS users who are largely corporate.” Read More »

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Hotel Blog

Monday, January 18, 2016

The rise of independent hotels

Being able to adapt to the quickly changing customer demands has become the biggest advantage of individual hotels. If accepted and adapted to it, these hotels will start seeing a shift of travelers moving from large brands to their unique type of hotels.
Traveling has always been something exciting, whether to seek new adventures or experiences. With the growth of the world's population and an increase in global wealth 1 the hotel industry thrived with a stunning growth rate of 23% from 2008 until 2016 2 and large global hotel chains developed hotels like there was no tomorrow. As of January 2015 the top 10 largest hotel chains managed a cumulated total of 38'425 hotels with a combined 4'808'079 rooms 3. Read More »

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Booking Tips

Check the Failed Availability Report for reasons why people who have looked at your hotel have not made reservations. (This can be according to availability, minimum stay restrictions or room inventory for example.)


Read all Booking Tips