Today Booking.com announced its support of recent decisions by the National Competition Authorities in France, Italy and Sweden to accept amendments to Booking.com's parity commitments in respect of hotels located in those countries. Read More »
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Villa Foscarini Cornaro
"Navarino’s customer support has gone above and beyond. They are eager to help and always prepared. They offer training and refreshers based on your availability, not theirs. I must also say they have been patient and understanding. Working in a small hotel, dealing with change is not very easy, and they have done all they could to make the transition move along smoothly."
Thursday, April 23, 2015
Monday, April 20, 2015
Hotel guests 'are being fleeced by online agents': Hoteliers say they are forced to hike prices to cover 25% commission taken by websites.
* Booking.com and Late-Rooms.com charge between 15 to 25% commission
* Hoteliers also told not to use their own web pages to undercut sites
* Booking sites pay huge advertising fees to internet search engines
* Experts say the booking websites are rarely competitive.
Online travel agents are parasites that rip families off and force prices up, furious hoteliers said yesterday. The two biggest websites, Booking.com and Late-Rooms.com, charge a commission of 15 to 25 per cent of what the customer pays – and rake in millions a year. Hotels say they have to raise room prices to make up for the commission taken from their rates by the websites.
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If you have lots of rate promotions and packages, use: Setup > Channels > Product Assignment to amend the sell order, so that your most current or cheapest rooms and rates are at the top, so that clients and agents see these first. Rooms and rates do not have to be sold on every channel and you can change the sell order for each channel.
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