CHANGING YOUR PASSWORD

Please find the rules below for setting up new passwords, which must be changed every 90 days owing to recent security restrictions for Credit Card information.

Log in to the system as usual. The system will alert you to change your password 5 days before it expires, and it will ask you if you want to change your password now.

There is a red warning message that appears below the log-in screen. Below this, there is a link that you can click on to “Change Password”.

Click on this “Change Password” link, which opens a small window where you will have to enter your current password, and then make up a new password, paying close attention to the following criteria:

Passwords must be:

• Between 7 and 30 characters in length
• Passwords are case sensitive
• Can contain A-Z, a-z, 0-9, and non-alphabetic like !, $, #, %
• Must contain at least three out of the following four character types: A capital letter, a lower letter, a number or a non-alphanumeric character
• Cannot contain “!”, or “?” as the first character
• Cannot contain any part of the username
• Must not be easily guessed, e.g. first or last Name, Employee/Hotel ID, company name, etc
• Spaces or NULL characters must not be used
• Must not reuse a password within a history of 5 passwords

When you have entered your new password for a second time on this window, press “Save”. A message will appear, telling you either: “your password has been successfully update” or “you have not used the correct characters, try again”.

Once the password has been saved, you will be able to log in with this and use it for the next 90 days.

You can also change your password when you have logged into the system, by using the “System” menu, which is at the top left-hand side of the screen, next to the “Favourites” menu.

Please do not hesitate to contact us at support@navarinoservices.com to obtain further details.