A full Hotel is a Happy Hotel

Increase your bookings and
start seeing smiles everywhere

Increase your bookings and start seeing smiles everywhere


Navarino Services’ CRS (Central Reservation System) provides access to the international network of thousands of Travel Agents and hundreds of Travel Management Companies, who manage both leisure and corporate travel bookings for their clients. These travel agents predominately process their bookings via the GDS (Global Distribution System) networks.

These networks are made up of 4 companies:

Navarino Services partner logos

Travel Agents will book airline tickets, hotel accommodation, car rental, train tickets, cruises and other forms of travel requirements within one booking segment on a GDS network.

Navarino Services assists you in reaching these travel agents and helps you to achieve the best representation, working with hotel personnel to manage room inventory, rate strategy and marketing relationships with Travel Agents.

Working on the GDS networks is often confusing and time consuming, which in turn leads to uncertainty of how the hotels can reach out to the Travel Agents.

We work closely with independent hotels to strip away the uncertainties and ‘empower’ the hotels to develop and own these relationships with the Travel Agents.

We are the Strategic Partner of the leading technology supplier Sabre Hospitality Solutions. Their technology offers the most comprehensive set of distribution tools available in the industry, allowing hotels to manage and control their offering, maximise distribution and revenues.

Great technology is only half the story as we are focused on delivery of service; too often independent hotels are sold a promise and this is followed up with below average service. We understand that independent hotels are often short of staff, are under time pressure and do not have enough experienced staff to manage these systems. We provide the services as a dedicated member of staff would, focused and knowledgeable, our business objectives are mutually aligned.

Contact us to find out how you can connect

Latest News

Tuesday, April 18, 2017

Small Hotels Boost Business with Loyalty & Reward Programs

Loyalty and reward programs can help make up the difference between having average occupancy rates or a fully booked calendar. In fact, according to Phocuswright April 2015 report, (Dis)Loyalty and the U.S. Leisure Traveler, “62% of frequent travelers used hotel loyalty programs.” So, if the majority of travelers are taking advantage of these, shouldn’t your hotel be on board to offer one as well?

According to Cornell University’s School of Hotel Administration study, Assessing the Benefits of Reward Programs: A Recommended Approach and Case Study from the Lodging Industry, we also know that “the number of annual room-nights for each guest increased by nearly 50 percent,” and that “such frequent traffic resulted in noteworthy revenue gains per year—up 57 percent.”

Yet, small hoteliers often dismiss loyalty programs as tools of leverage for the already mass-marketed hotel chains. I’m here to dispel that rumor because there are many ways that independent properties can benefit; they just need to know where to start.

Here are four great ways small hotels can (and do) boost business with customizable hotel loyalty programs. Read More »

Read our Latest News

Hotel Blog

Thursday, May 18, 2017

The Upside Of Independents

A handful of hotel owner and operators with varying portions of their portfolios represented by independent properties convened for a panel during the recent ILES (Independent Lodging Executive Summit) in Las Vegas and assessed the current market for non-branded assets.

Held at the Hard Rock Las Vegas, the event was co-produced by Hotel Interactive® and blended BITAC®’s one-on-one meetings format with the more traditional ILES trade show experience. In a panel entitled “Managing To Increase Asset Value,” the executives weighed in on everything from financing to best practices among independents.  Read More »

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Booking Tips

Use “No Arrival” instead of closing-out. This will prevent guests from arriving on that day, but will allow longer stays that may stay through the day in question. Then the hotel can choose to out-book a client who will not be staying as long / creating as much revenue.

Read all Booking Tips