A full Hotel is a Happy Hotel

Increase your bookings and
start seeing smiles everywhere

Increase your bookings and start seeing smiles everywhere

PMS INTEGRATION

Navarino Services recommends that hotels should use the CRS tools to control their electronic sales channels. Save Time and labour costs with PMS (Property Management System) Integration.

'We have to manually load all the reservations into our PMS and have to load rates and restrictions and closed outs on various platforms. It takes too much time...'

If you can confirm the above statement then a technical interface between your PMS and the CRS maybe the solution. Our CRS collaborates with a long list of PMS vendors to allow a technical interface between the PMS and the CRS. This will reduce the work load of your staff and will save you time as it will allow you to manage rates, availability, reservations directly from your PMS.

Click here to view and download our latest list of available PMS Vendors
 
Contact us to learn more about PMS integration with the Navarino CRS
RSS

Latest News

Tuesday, April 18, 2017

Small Hotels Boost Business with Loyalty & Reward Programs

Loyalty and reward programs can help make up the difference between having average occupancy rates or a fully booked calendar. In fact, according to Phocuswright April 2015 report, (Dis)Loyalty and the U.S. Leisure Traveler, “62% of frequent travelers used hotel loyalty programs.” So, if the majority of travelers are taking advantage of these, shouldn’t your hotel be on board to offer one as well?

According to Cornell University’s School of Hotel Administration study, Assessing the Benefits of Reward Programs: A Recommended Approach and Case Study from the Lodging Industry, we also know that “the number of annual room-nights for each guest increased by nearly 50 percent,” and that “such frequent traffic resulted in noteworthy revenue gains per year—up 57 percent.”

Yet, small hoteliers often dismiss loyalty programs as tools of leverage for the already mass-marketed hotel chains. I’m here to dispel that rumor because there are many ways that independent properties can benefit; they just need to know where to start.

Here are four great ways small hotels can (and do) boost business with customizable hotel loyalty programs. Read More »

Read our Latest News
RSS

Hotel Blog

Monday, March 27, 2017

The Achilles heel of distribution

Distribution has always dominated its relationship with the producer. Macy’s, Marks & Spencer and Amazon are what Tourico, GTA and, lately, Expedia are in the hotel industry. Meanwhile, the product’s owner, in our case the hotel, sees its profits increasingly reduced without knowing what to do about it.

The keys to the distributor’s success are not easy to replicate yet still simple:

Volume or scaling to dilute fixed costs as well as gaining negotiating power to reduce unit costs.
Large technological investment.
Presence in the best showcases (visibility), something unreachable for producers.
Constant pressure on its producers to increase their distribution margins and guarantee the inventory.
Maximising income (retail price revenue management, playing with their own profits), for which being able to set the final sales price is key.
Strong control that the product will not sell on another channel at a lower rate (parity check) and react in the event that it does happen. Read More »

Read more on Hotel Blog

Training

Online Training Courses

Sign up now to take part in our “First Steps” webinar.

View Course Availabilty

Booking Tips

If you have lots of rate promotions and packages, use: Setup > Channels > Product Assignment to amend the sell order, so that your most current or cheapest rooms and rates are at the top, so that clients and agents see these first. Rooms and rates do not have to be sold on every channel and you can change the sell order for each channel.


Read all Booking Tips