A full Hotel is a Happy Hotel

Increase your bookings and
start seeing smiles everywhere

Increase your bookings and start seeing smiles everywhere


Reporting and Analytics - analyse and measure every action in every channel with a full range of reporting tools – from simple standardised reports to more robust business intelligence.

Hotels can receive a significant and broad range of reports: these can be scheduled to be delivered to your email address or to a selection of email accounts on a daily, weekly or monthly basis.

Navarino Services provide a full set of disclosed data, containing all contact details for the web based reservations and full contact details for the Travel Agents.

For a sample of “some” of these reports, please click on the images below:

Express View

A quick view into the Rates, Rooms, and Stay Restrictions that feed your online sales.
Click on the image below to view in detail

Express View

Room Rate Distribution Report

Includes average rate, day of week, and length of stay/number of nights.
Click on the image below to view in detail

Room Rate Distribution Report

Channel Production Report

Provides channel information including average rate, cancelled, confirmed and net reservations, length of stay, and revenue.
Click on the image below to view in detail

Channel Production Report

Travel Agents Production

Lists travel agent as well as guest information, including arrival and departure date, room and rate type, confirmation number and date, contact information and average rate.
Click on the image below to view in detail

Travel Agents Production
Contact us to find out what we can do for your hotel

Latest News

Tuesday, April 18, 2017

Small Hotels Boost Business with Loyalty & Reward Programs

Loyalty and reward programs can help make up the difference between having average occupancy rates or a fully booked calendar. In fact, according to Phocuswright April 2015 report, (Dis)Loyalty and the U.S. Leisure Traveler, “62% of frequent travelers used hotel loyalty programs.” So, if the majority of travelers are taking advantage of these, shouldn’t your hotel be on board to offer one as well?

According to Cornell University’s School of Hotel Administration study, Assessing the Benefits of Reward Programs: A Recommended Approach and Case Study from the Lodging Industry, we also know that “the number of annual room-nights for each guest increased by nearly 50 percent,” and that “such frequent traffic resulted in noteworthy revenue gains per year—up 57 percent.”

Yet, small hoteliers often dismiss loyalty programs as tools of leverage for the already mass-marketed hotel chains. I’m here to dispel that rumor because there are many ways that independent properties can benefit; they just need to know where to start.

Here are four great ways small hotels can (and do) boost business with customizable hotel loyalty programs. Read More »

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Hotel Blog

Thursday, May 18, 2017

The Upside Of Independents

A handful of hotel owner and operators with varying portions of their portfolios represented by independent properties convened for a panel during the recent ILES (Independent Lodging Executive Summit) in Las Vegas and assessed the current market for non-branded assets.

Held at the Hard Rock Las Vegas, the event was co-produced by Hotel Interactive® and blended BITAC®’s one-on-one meetings format with the more traditional ILES trade show experience. In a panel entitled “Managing To Increase Asset Value,” the executives weighed in on everything from financing to best practices among independents.  Read More »

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Booking Tips

Photographs - hotels with photographs on the GDS appear above those without, so make sure that we have up-to-date images of your property

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