A full Hotel is a Happy Hotel

Increase your bookings and
start seeing smiles everywhere

Increase your bookings and start seeing smiles everywhere

Revenue Management can help hotels to:

  • Assess future consumer behaviour under dynamically changing market conditions.
  • Determine the most effective way to price and allocate inventories to reach each and every future consumer.
  • Communicate this data instantaneously to hotel distribution outlets.
  • Serve as a decision-support system for operational functions, such as pricing, reservations and marketing.
  • While information technology is a key part of revenue management, it is more important to first establish sound Revenue Management principles and cohesive managerial structures and to abide by them, and then evaluate and invest in decision support tools and systems that will fit into those processes.

In General:

  • Ensuring rates are bookable for a rolling 12 months
  • Ensure you have retail rate choices that are competitive for both the business and leisure customers - use fencing or rules to keep business customers paying appropriate price point and leisure at a competitive price point
  • Create packages that make sense for your market and analyse production to ensure the packages are meeting the needs of the customer segment - if they are not buying - is it marketing related or not the right package elements?
  • Negotiated rates should be loaded for 15 months to avoid rates going "dark" during RFP and/or acceptance process - and proposed rates pre-loaded during RFP process
  • Room cost analysis to determine profitability of different sources of bookings
  • Is your guarantee/cancel policy competitive? Shop your competitors to ensure you are not too lax or too restrictive with your general policies
  • Ensure the guarantee and cancel policies are consistent across channels and websites
  • Ensure front desk agents are trained to overcome the question of "is there a lower rate available?" at check in to avoid rate trade down

For Assistance and Strategic advice on: Rate planning and availability; Rate structure both corporate and leisure; Positioning in the market place; Developing travel agent relationships; Maximising returns; Corporate rate loading and RFP’s; Consortia development; please contact us at support@navarinoservices.com.

Contact us to find out what we can do for your hotel
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Latest News

Monday, September 04, 2017

Navarino Services is delighted to inform you on our latest partnership with other industry professionals.

Together with STR Global, Octopus Revenue, Hoteltime Solutions and more we are hosting an informal event to discuss the latest statistics and trends in our industry. Read More »

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Hotel Blog

Thursday, May 18, 2017

The Upside Of Independents

A handful of hotel owner and operators with varying portions of their portfolios represented by independent properties convened for a panel during the recent ILES (Independent Lodging Executive Summit) in Las Vegas and assessed the current market for non-branded assets.

Held at the Hard Rock Las Vegas, the event was co-produced by Hotel Interactive® and blended BITAC®’s one-on-one meetings format with the more traditional ILES trade show experience. In a panel entitled “Managing To Increase Asset Value,” the executives weighed in on everything from financing to best practices among independents.  Read More »

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Booking Tips

Ensure that your GDS rates are in parity - if you are selling rates cheaper on public websites, this will significantly affect reservations through the Navarino GDS/IDS booking system, as clients will go elsewhere for the cheapest rate. Travel Agents rely on being able to source the best rates for their travellers, and if your hotel is found to be out of parity on GDS this will significantly damage their willingness to book your property on future occasions.


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