A full Hotel is a Happy Hotel

We use our experience
in every detail

We use our experience in every detail

Services

Navarino Services is not just a technology-based company; each customer is managed by a local account manager and support team member, seven days a week.

The team assess your requirements, offer consultancy and advice on best available options and provide both support and excellent practical services to ensure that the system delivers.

Navarino Services provides a detailed and experienced set up with the Hotel Information Pack, customises and builds the CRS tools, provides training, processes quality assurance and delivers annual representation and distribution audits.

Signing-up with Navarino Services is easy: a simple contract and a one-time loading fee. We operate on a clean and transparent commissions-based model: you only pay for departures, we charge you for the work delivered.

You will receive monthly tracking departure reports as well as a number of value added revenue statistics. You can choose amongst hundreds of reports ranging from Daily Tickers to Lost Room Revenue reports.

All of your commission payments to travel agencies and partners can be processed in one easy and efficient method through TACS Travel Agency Commission Settlement (www.tacsnet.com).

Contact us to find out what we can do for your hotel
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Latest News

Tuesday, April 18, 2017

Small Hotels Boost Business with Loyalty & Reward Programs

Loyalty and reward programs can help make up the difference between having average occupancy rates or a fully booked calendar. In fact, according to Phocuswright April 2015 report, (Dis)Loyalty and the U.S. Leisure Traveler, “62% of frequent travelers used hotel loyalty programs.” So, if the majority of travelers are taking advantage of these, shouldn’t your hotel be on board to offer one as well?

According to Cornell University’s School of Hotel Administration study, Assessing the Benefits of Reward Programs: A Recommended Approach and Case Study from the Lodging Industry, we also know that “the number of annual room-nights for each guest increased by nearly 50 percent,” and that “such frequent traffic resulted in noteworthy revenue gains per year—up 57 percent.”

Yet, small hoteliers often dismiss loyalty programs as tools of leverage for the already mass-marketed hotel chains. I’m here to dispel that rumor because there are many ways that independent properties can benefit; they just need to know where to start.

Here are four great ways small hotels can (and do) boost business with customizable hotel loyalty programs. Read More »

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Hotel Blog

Thursday, May 18, 2017

The Upside Of Independents

A handful of hotel owner and operators with varying portions of their portfolios represented by independent properties convened for a panel during the recent ILES (Independent Lodging Executive Summit) in Las Vegas and assessed the current market for non-branded assets.

Held at the Hard Rock Las Vegas, the event was co-produced by Hotel Interactive® and blended BITAC®’s one-on-one meetings format with the more traditional ILES trade show experience. In a panel entitled “Managing To Increase Asset Value,” the executives weighed in on everything from financing to best practices among independents.  Read More »

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Training

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Booking Tips

Property Information Report - Ensure descriptions, policies and services etc. are up-to-date. Use detailed room & rate descriptions - these should tell agents & clients why your prices are different.


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