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CUSTOMER SERVICE

Navarino provides excellence in quality service. Our goals and ambitions are equally aligned with our hotel clients and Navarino works hard to ensure that the hotels are serviced as if we were a member of staff.

Navarino provides local support in:

Scotland:
Edinburgh - 01315164530

Ireland:
Belfast - 02890998439
Dublin - 00315241921
Cork - 00353212427642

Italy:
Milan - 00390240708246
Rome - 00390699268174
Naples - 003908119735700

France:
National numbers - 0033975180695, 0033975180696

Switzerland:
Geneva - 0041225180844

Support is available 24 hours x 7 days a week - 365 days of the year. Meet the Team...

Quality of service, the importance of customer relationships and the development of industry leading technology are crucial elements to making Navarino Services the Independent Service company that we are.

Nothing is too ambitious, and we strive our hardest to satisfy our hotel clients, our hotels’ guests and our travel agents’ clients.

Contact us to find out what we can do for your hotel
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Hotel Chat

Wednesday, January 25, 2012

Brand Versus Independent

What are some fundamental key points to consider when deciding on either a Brand or Independent to represent, market and sell your property in the hugely competitive areas of on line visibility and SEO,  local, national and global distribution and representation – and now – visibility, distribution, engagement and conversion in the social media and mobile spaceRead More »

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Sales Tips

Ensure that you have rate parity - if you are selling rate cheaper on other websites, you will not receive any reservations through the Navarino GDS/IDS booking system, as clients will go elsewhere for the cheapest rate. Travel Agents have recently begun to search for rate parity, and if your hotel is selling rates cheaper on websites than on the GDS, your hotel can be grey-listed.


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