A full Hotel is a Happy Hotel

We use our experience
in every detail

We use our experience in every detail

Set Up

After the contract formalities have been finalised, we will send you and help you to complete the Hotel Information Pack (HIP), our dedicated HIP team will ensure we collate and publish full and accurate details to all electronic sales channels.

Once the HIP is completed, we go in to the "build" phase and we set a live date with the hotel and schedule training over a webinar on how to best use the CRS tools. This can include both revenue management and channel management training as well.

Going live as either a new build or a switch-over from another service provider is a simple and seamless process, Navarino Services has a successful "Switch over Plan" and you will be guided through this process every step of the way.

Follow-up training can be scheduled at any time during the build-up to a live date, and training is still available after the hotel is 'live' with Navarino Services.

Contact us to find out what we can do for your hotel
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Latest News

Friday, July 03, 2015

Expedia amends rate-parity clauses

1 July 2015 – The Expedia group (Expedia) today announced that it intends to waive certain clauses in its agreements with its European hotel partners.

A number of European competition authorities are currently investigating rate, conditions and availability parity clauses in certain online travel agency agreements with hotels. Expedia has worked closely and constructively with these authorities and the European Commission and today announced that it is waiving its rate, conditions and availability parity clauses with its hotel partners for a period of five years in line with Clauses 1.1, 1.2 and 2.1 of the formal commitments offered by Booking.com and accepted by the national competition authorities in France, Italy and Sweden in April 2015. The changes announced today apply to all hotel properties in Europe and affect consumers booking via Expedia’s sites worldwide. Read More »

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Hotel Blog

Wednesday, July 01, 2015

BHA slams 'restrictive' OTA rate parity agreements

The British Hospitality Association (BHA) has criticised ‘restrictive’ price fixing agreements set by online travel agents (OTA’s), and announced that it will continue to campaign to ban the terms.

The group's statement coincides with a commitment from prominent OTA Booking.com to roll out its new rate parity agreements in the UK and Europe on 1 July.

Under the commitment, hoteliers advertising rooms on the site will be able to offer lower prices and additional services through other OTA’s.

However, the hotels will be prevented from offering cheaper rates or better booking conditions through their own websites than those advertised on Booking.com.

Though Booking.com said the commitment was necessary for the site to remain ‘a cost-effective marketing channel for partners and deliver transparency, choice and great prices for consumers’, the BHA is arguing that such terms restrict freedom in the market. Read More »

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Training

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Booking Tips

Use a basic rate structure - Rack, Corporate and Promotional. Always load your best prices, and use: Manage > Availability > Rate Override to edit your rates on an ad hoc basis.


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