A full Hotel is a Happy Hotel

We use our experience
in every detail

We use our experience in every detail

Set Up

After the contract formalities have been finalised, we will send you and help you to complete the Hotel Information Pack (HIP), our dedicated HIP team will ensure we collate and publish full and accurate details to all electronic sales channels.

Once the HIP is completed, we go in to the "build" phase and we set a live date with the hotel and schedule training over a webinar on how to best use the CRS tools. This can include both revenue management and channel management training as well.

Going live as either a new build or a switch-over from another service provider is a simple and seamless process, Navarino Services has a successful "Switch over Plan" and you will be guided through this process every step of the way.

Follow-up training can be scheduled at any time during the build-up to a live date, and training is still available after the hotel is 'live' with Navarino Services.

Contact us to find out what we can do for your hotel
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Latest News

Thursday, April 23, 2015

Booking.com to abandon rate parity in Europe

Today Booking.com announced its support of recent decisions by the National Competition Authorities in France, Italy and Sweden to accept amendments to Booking.com's parity commitments in respect of hotels located in those countries. Read More »

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Hotel Blog

Monday, April 20, 2015

Hotel guests 'are being fleeced by online agents'

Hotel guests 'are being fleeced by online agents': Hoteliers say they are forced to hike prices to cover 25% commission taken by websites.

* Booking.com and Late-Rooms.com charge between 15 to 25% commission
* Hoteliers also told not to use their own web pages to undercut sites
* Booking sites pay huge advertising fees to internet search engines
* Experts say the booking websites are rarely competitive.

Online travel agents are parasites that rip families off and force prices up, furious hoteliers said yesterday. The two biggest websites, Booking.com and Late-Rooms.com, charge a commission of 15 to 25 per cent of what the customer pays – and rake in millions a year. Hotels say they have to raise room prices to make up for the commission taken from their rates by the websites.

To see the full article:

http://http//www.dailymail.co.uk/news/article-3044298/Hotel-guests-fleeced-online-agents-Hoteliers-say-forced-hike-prices-cover-25-commission-taken-websites.html

 Read More »
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Training

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Booking Tips

Check the Failed Availability Report for reasons why people who have looked at your hotel have not made reservations. (This can be according to availability, minimum stay restrictions or room inventory for example.)


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