A full Hotel is a Happy Hotel

We use our experience
in every detail

We use our experience in every detail

Set Up

After the contract formalities have been finalised, we will send you and help you to complete the Hotel Information Pack (HIP), our dedicated HIP team will ensure we collate and publish full and accurate details to all electronic sales channels.

Once the HIP is completed, we go in to the "build" phase and we set a live date with the hotel and schedule training over a webinar on how to best use the CRS tools. This can include both revenue management and channel management training as well.

Going live as either a new build or a switch-over from another service provider is a simple and seamless process, Navarino Services has a successful "Switch over Plan" and you will be guided through this process every step of the way.

Follow-up training can be scheduled at any time during the build-up to a live date, and training is still available after the hotel is 'live' with Navarino Services.

Contact us to find out what we can do for your hotel
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Latest News

Friday, December 01, 2017

Most Consumers Still Rely on Travel Agents

Despite the rise of OTAs, mobile apps, and other digital booking tools, a recent survey of U.S. travelers found that a majority “are still highly dependent on advice from travel professionals,” according to an official with Travelport, which conducted the poll.

“You still want to go back to that trusted travel adviser you know,” Erika Moore, VP and General Manager-USA for Travelport, said during an onsite interview for Phocuswire. She noted the survey said travel professionals are still used by fully 72 percent of U.S. travelers, regardless of what other technology they may have at their fingertips.

Read Full Article Here http://www.travelmarketreport.com/articles/In-Battle-of-Online-Booking-Versus-Travel-Agents-Most-Consumers-Still-Rely-on-Agents Read More »

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Hotel Blog

Thursday, May 18, 2017

The Upside Of Independents

A handful of hotel owner and operators with varying portions of their portfolios represented by independent properties convened for a panel during the recent ILES (Independent Lodging Executive Summit) in Las Vegas and assessed the current market for non-branded assets.

Held at the Hard Rock Las Vegas, the event was co-produced by Hotel Interactive® and blended BITAC®’s one-on-one meetings format with the more traditional ILES trade show experience. In a panel entitled “Managing To Increase Asset Value,” the executives weighed in on everything from financing to best practices among independents.  Read More »

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Training

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Booking Tips

Use “No Arrival” instead of closing-out. This will prevent guests from arriving on that day, but will allow longer stays that may stay through the day in question. Then the hotel can choose to out-book a client who will not be staying as long / creating as much revenue.


Read all Booking Tips