A full Hotel is a Happy Hotel

We use our experience
in every detail

We use our experience in every detail

Set Up

After the contract formalities have been finalised, we will send you and help you to complete the Hotel Information Pack (HIP), our dedicated HIP team will ensure we collate and publish full and accurate details to all electronic sales channels.

Once the HIP is completed, we go in to the "build" phase and we set a live date with the hotel and schedule training over a webinar on how to best use the CRS tools. This can include both revenue management and channel management training as well.

Going live as either a new build or a switch-over from another service provider is a simple and seamless process, Navarino Services has a successful "Switch over Plan" and you will be guided through this process every step of the way.

Follow-up training can be scheduled at any time during the build-up to a live date, and training is still available after the hotel is 'live' with Navarino Services.

Contact us to find out what we can do for your hotel
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Latest News

Wednesday, July 22, 2015

MP's to lobby for cut in tourism VAT

The British Hospitality Association (BHA) is increasing pressure on the government to cut the rate of tourism VAT by establishing a cross party parliamentary group of MP's to build momentum for the bill.

The All-Party Parliamentary Group (APPG) on the Visitor Economy will be chaired by Nigel Huddleston, Conservative MP for Mid Worcestershire and Margaret Ritchie, the Social Democrat and Labor MP for South Down in Northern Ireland.

It will also promote measures to drive visitor number and investment across regional economies in Britain and Northern Ireland.

To see the full article click below:  Read More »

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Hotel Blog

Friday, July 10, 2015

France bans rate parity

France is to ban rate parity, after legislation outlawing the practice passed its third review by the French National Assembly yesterday.

Following confirmation from the French prime minister Manuel Valls (pictured), the legislation is expected to be adopted no later than today (10 July).

However, this new law contradicts commitments by the French Competition Authority accepted earlier this spring.

The commitments agreed between prominent online travel agents (OTAs) and the French Competition Authority included a provision that would allow for narrow rate parity, a condition that permits the OTA to restrict a hotel from offering lower public room rates on the hotel’s own website than the rates offered through the agent’s site. As a result, customers continue to see virtually the same price across all websites rather than a competitive marketplace with many sites competing with one another to offer the most attractive deal. Read More »

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Training

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Booking Tips

Make use of being able to customise cancellation and guarantee policies for each rate. E.g. For setting up advanced booking rates where no cancellations are allowed, and full deposit is taken.


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