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We use our experience in every detail

Travel Agent Commission

Navarino Services has developed a fully-automated interface with Travel Agent Commission Settlement Programme (TACS) www.tacsnet.com.

It is designed for use by hotel chains and properties that participate in the programme enabling them to view information regarding reported and paid commissions. The system also benefits travel agencies as agents have the capability to look up a summary of payments received.  Navarino Services ensures that properties utilising TACS are highlighted in the GDS thereby providing the travel agent with confirmation of the hotel’s commission payment commitment and giving them the confidence to book.

TACS also provides invaluable management reporting to both hotels and travel agencies available online.

Full training and support on using the TACS system is provided by the Navarino Services team.

Please contact us at support@navarinoservices.com to learn more about how to use TACS.
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Tuesday, April 18, 2017

Small Hotels Boost Business with Loyalty & Reward Programs

Loyalty and reward programs can help make up the difference between having average occupancy rates or a fully booked calendar. In fact, according to Phocuswright April 2015 report, (Dis)Loyalty and the U.S. Leisure Traveler, “62% of frequent travelers used hotel loyalty programs.” So, if the majority of travelers are taking advantage of these, shouldn’t your hotel be on board to offer one as well?

According to Cornell University’s School of Hotel Administration study, Assessing the Benefits of Reward Programs: A Recommended Approach and Case Study from the Lodging Industry, we also know that “the number of annual room-nights for each guest increased by nearly 50 percent,” and that “such frequent traffic resulted in noteworthy revenue gains per year—up 57 percent.”

Yet, small hoteliers often dismiss loyalty programs as tools of leverage for the already mass-marketed hotel chains. I’m here to dispel that rumor because there are many ways that independent properties can benefit; they just need to know where to start.

Here are four great ways small hotels can (and do) boost business with customizable hotel loyalty programs. Read More »

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Hotel Blog

Thursday, May 18, 2017

The Upside Of Independents

A handful of hotel owner and operators with varying portions of their portfolios represented by independent properties convened for a panel during the recent ILES (Independent Lodging Executive Summit) in Las Vegas and assessed the current market for non-branded assets.

Held at the Hard Rock Las Vegas, the event was co-produced by Hotel Interactive® and blended BITAC®’s one-on-one meetings format with the more traditional ILES trade show experience. In a panel entitled “Managing To Increase Asset Value,” the executives weighed in on everything from financing to best practices among independents.  Read More »

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Booking Tips

Negotiated Rates - are there any companies near your hotel whose clients or employees often need to stay at your hotel? If so it may be worth contacting them directly to set up a rate with them to guarantee monthly business.


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