Infinnite Hospitality

www.innfinite.co.uk

Robert Gilmour
Senior Consultant
Infinnite Hospitality

Innfinite‘s long standing partnership with Navarino Services has a track record of delivering outstanding results to UK hotels in terms of on line conversions, bookings, yields and up-sell revenues from all the industry’s leading online channels, but notably from the development of the hotel’s direct on line channel. Navarino Services provides experienced account managers who understand hotel’s needs, and work together with you to ensure your hotel takes maximum advantage of the Electronic Sales Channel opportunities.

Contact us to find out what we can do for your hotel
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Latest News

Tuesday, April 18, 2017

Small Hotels Boost Business with Loyalty & Reward Programs

Loyalty and reward programs can help make up the difference between having average occupancy rates or a fully booked calendar. In fact, according to Phocuswright April 2015 report, (Dis)Loyalty and the U.S. Leisure Traveler, “62% of frequent travelers used hotel loyalty programs.” So, if the majority of travelers are taking advantage of these, shouldn’t your hotel be on board to offer one as well?

According to Cornell University’s School of Hotel Administration study, Assessing the Benefits of Reward Programs: A Recommended Approach and Case Study from the Lodging Industry, we also know that “the number of annual room-nights for each guest increased by nearly 50 percent,” and that “such frequent traffic resulted in noteworthy revenue gains per year—up 57 percent.”

Yet, small hoteliers often dismiss loyalty programs as tools of leverage for the already mass-marketed hotel chains. I’m here to dispel that rumor because there are many ways that independent properties can benefit; they just need to know where to start.

Here are four great ways small hotels can (and do) boost business with customizable hotel loyalty programs. Read More »

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Hotel Blog

Thursday, May 18, 2017

The Upside Of Independents

A handful of hotel owner and operators with varying portions of their portfolios represented by independent properties convened for a panel during the recent ILES (Independent Lodging Executive Summit) in Las Vegas and assessed the current market for non-branded assets.

Held at the Hard Rock Las Vegas, the event was co-produced by Hotel Interactive® and blended BITAC®’s one-on-one meetings format with the more traditional ILES trade show experience. In a panel entitled “Managing To Increase Asset Value,” the executives weighed in on everything from financing to best practices among independents.  Read More »

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Booking Tips

Use the Travel Agent Production Report - this can show you how much business each travel agent has given you over a selected period of time. You can also use this as a marketing tool, as the report contains each agent’s mailing address, telephone, fax and sometimes Email address so that you can send any promotions you have to them directly.


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