Infinnite Hospitality

www.innfinite.co.uk

Robert Gilmour
Senior Consultant
Infinnite Hospitality

Innfinite‘s long standing partnership with Navarino Services has a track record of delivering outstanding results to UK hotels in terms of on line conversions, bookings, yields and up-sell revenues from all the industry’s leading online channels, but notably from the development of the hotel’s direct on line channel. Navarino Services provides experienced account managers who understand hotel’s needs, and work together with you to ensure your hotel takes maximum advantage of the Electronic Sales Channel opportunities.

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Latest News

Thursday, September 15, 2016

OTA vs BE conversion

Sometimes, we all need to be reminded of just how much we’re throwing away by leaning too heavily on OTAs as a primary source of online bookings. Everyone knows that OTA bookings cost more, but very little is ever made of the amazing fact that OTA bookings are usually much lower in total value than direct bookings. Read More »

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Hotel Blog

Tuesday, February 23, 2016

Why are hotels sleepwalking into increased OTA dependency?

For over 15 years that I have been within this industry, Independent hotels here in Europe have been always dependent on agencies, initially offline which then became online. From the days of GTA (Gulliver Travel Associates) who were all dominant in the early days to now where booking.com has to some extent replaced GTA as the agent where hotels have allowed them to take over their inventory.

We are though entering a new phase, where it has been clear for some time that Booking.com & Expedia have been implementing two very different strategies to maintain growth and market share. Expedia has been expanding by acquisition with its latest buys of Orbitz, Travelocity, and Home & Away while Booking.com has been diversifying with its purchases of Buuteeq, due in part to the competition on the horizon from Google & Airbnb. The recently announced deal that saw booking.com providing global inventory to Tripadvisor Instant Booking effectively makes them now an OTA. Read More »

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Booking Tips

Use a basic rate structure - Rack, Corporate and Promotional. Always load your best prices, and use: Manage > Availability > Rate Override to edit your rates on an ad hoc basis.


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