Our Process | Navarino Services

MAKE CONTACT

Contacting us is easy. You can find our telephone numbers under the “Contact Us” tab or by using the icons on the left-hand side of this page.

CONSULTATION

Our initial discussions will allow us to start a great working relationship and understand the context of your individual needs. Each Hotel is different and we want to ensure our work is focused and relevant to you.

REACH AGREEMENT

With a wide range of services and products, we have something for every objective and every budget, making it easy to begin working together.

COMPLETE H.I.P

Completion of the Hotel Information Pack (H.I.P.) documentation is a vital start point as it forms a detailed foundation of how your Hotel is represented.

SETUP

Once the HIP is completed, we get to the “Set Up” stage where we build your Hotel details into our systems and create your Superior Booking Engine or any other products you have selected.

GO LIVE

“Going live” is the exciting part! This is when your guests will see your Hotel with its new representation for the first time and begin to make bookings with you.

AUDIT

OPTIMISE

Our Professional Services team will always be looking into ways of optimising the performance of your Hotel. Regular discussions, data analysis, training and reporting will ensure all opportunities are captured.

After your Hotel is “Live” and has been operating for a number of weeks we will conduct an “Audit” process that checks all of the details are correct and being presented as intended.

We are focused on delivery and support; too often independent hotels are sold a promise followed up with below average support. We understand that independent hotels and provide the same support and guidance as a dedicated member of staff, ensuring that our business objectives are mutually aligned.

Our Professional Services Team is available to answer questions, offer consultancy and advice on best available options, provide support and excellent practical services to ensure that the system delivers.

Once an agreement has been reached, our experienced implementation team provide a detailed and proactive set up, using the Hotel Information Pack

After “Go Live” we perform an audit to ensure all the information is represented correctly.

Through analysis of data, reporting & ongoing training, we seek to optimise performance.

MAKE CONTACT

Contacting us is easy. You can find our telephone numbers under the “Contact Us” tab or by using the icons on the left-hand side of this page.

CONSULTATION

REACH AGREEMENT

With a wide range of services and products, we have something for every objective and every budget, making it easy to begin working together.

COMPLETE H.I.P

Completion of the Hotel Information Pack (H.I.P.) documentation is a vital start point as it forms a detailed foundation of how your Hotel is represented.

SETUP

Once the HIP is completed, we get to the “Set Up” stage where we build your Hotel details into our systems and create your Superior Booking Engine or any other products you have selected.

GO LIVE

“Going live” is the exciting part! This is when your guests will see your Hotel with its new representation for the first time and begin to make bookings with you.

AUDIT

OPTIMISE

After your Hotel is “Live” and has been operating for a number of weeks we will conduct an “Audit” process that checks all of the details are correct and being presented as intended.

Once an agreement has been reached, our experienced implementation team provide a detailed and proactive set up, using the Hotel Information Pack

After “Go Live” we perform an audit to ensure all the information is represented correctly.

Through analysis of data, reporting & ongoing training, we seek to optimise performance.

MAKE CONTACT

Contacting us is easy.

CONSULTATION

REACH AGREEMENT

With a wide range of services and products, we have something for every objective and every budget, making it easy to begin working together.

COMPLETE H.I.P

We get to the “Set Up” stage where we build your Hotel details into our systems and create your Superior Booking Engine or any other products you have selected.

SETUP

Completion of the Hotel Information Pack (H.I.P.) documentation is a vital start point as it forms a detailed foundation of how your Hotel is represented.

GO LIVE

“Going live” is the exciting part! This is when your guests will see your Hotel with its new representation for the first time and begin to make bookings with you.

AUDIT

After your Hotel is “Live” we will conduct an “Audit” process that checks all of the details are correct and being presented as intended.

OPTIMISE

Regular discussions, data analysis, training and reporting will ensure all opportunities are captured.

Our Team assess your requirements, offer consultancy and advice on best available options.

Once an agreement has been reached, our experienced implementation team provide a detailed and proactive set up, using the Hotel Information Pack

After “Go Live” we perform an audit to ensure all the information is represented correctly.

Through analysis of data, reporting & ongoing training, we seek to optimise performance.

The Customer Support Team is available 7 days a week to answer questions, offer consultancy and advice on best available options, provide support and excellent practical services to ensure that the system delivers.