A full Hotel is a Happy Hotel

Increase your bookings and start
seeing smiles everywhere

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A full Hotel is a Happy Hotel

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in every detail

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A full Hotel is a Happy Hotel

Grow occupancy and
maximise revenue

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A full Hotel is a Happy Hotel

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Offering a range of Online Reservation Services for Hotels.

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Great technology is only half the story. Exceptional yield management results from good positioned offerings and well managed systems.

Navarino Services’ Central Reservation System is an online reservation and distribution CRS with leading edge technology; combined with expert support and services, it assists hundreds of hoteliers around the world in managing their online exposure and sales.

In operation since 2001, Navarino Services is one of the most established British based hotel representation and distribution companies. Since its beginning Navarino Services has had the clear mission to provide tailor-made reservation support to the independent hospitality sector, utilising the most advanced technologies as well as remaining service-based.

It provides a full range of connectivity to reach all of the world’s major booking sources: the Global Distribution Systems (GDS) utilised by travel agents worldwide, Internet and Automated Distribution Systems (IDS/ADS), Online Travel Agents (OTA), Website and Mobile Booking Engines.

Navarino Services offers a number of strong seamless integrated and easy-to-use reservation systems to over 600 hotels, enabling them to manage room inventory, rates and restrictions as well as reflecting the ideal online property image.

Navarino Services also partners with Global Travel Management Companies, independent Travel Agencies and other hotel booking partners to bring additional reservation opportunities to the independent hoteliers.

We are members of HEDNA (Hotel Electronic Distribution Network Association) since 2007, the leading global forum for the advancement of the hospitality distribution.

Read about our case studies

Navarino Services™ work with clients across 19 countries. Read what our customers are saying about our software and experience.

Victoria Palace Hotel Michael E. Erwin

Director of Sales

Victoria Palace Hotel
Giannoulis Hotels Mr. Manolis Giannoulis


Giannoulis Hotels
Capital Plaza Cornelia Badita

Reservation & Revenue Manager

Capital Plaza
Sydney House Chelsea Pierre Martin

Revenue Manager

Sydney House Chelsea

Latest News

Thursday, September 15, 2016

OTA vs BE conversion

Sometimes, we all need to be reminded of just how much we’re throwing away by leaning too heavily on OTAs as a primary source of online bookings. Everyone knows that OTA bookings cost more, but very little is ever made of the amazing fact that OTA bookings are usually much lower in total value than direct bookings. Read More »

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Hotel Blog

Tuesday, February 23, 2016

Why are hotels sleepwalking into increased OTA dependency?

For over 15 years that I have been within this industry, Independent hotels here in Europe have been always dependent on agencies, initially offline which then became online. From the days of GTA (Gulliver Travel Associates) who were all dominant in the early days to now where booking.com has to some extent replaced GTA as the agent where hotels have allowed them to take over their inventory.

We are though entering a new phase, where it has been clear for some time that Booking.com & Expedia have been implementing two very different strategies to maintain growth and market share. Expedia has been expanding by acquisition with its latest buys of Orbitz, Travelocity, and Home & Away while Booking.com has been diversifying with its purchases of Buuteeq, due in part to the competition on the horizon from Google & Airbnb. The recently announced deal that saw booking.com providing global inventory to Tripadvisor Instant Booking effectively makes them now an OTA. Read More »

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Booking Tips

Check the Failed Availability Report for reasons why people who have looked at your hotel have not made reservations. (This can be according to availability, minimum stay restrictions or room inventory for example.)

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