A full Hotel is a Happy Hotel

Increase your bookings and start
seeing smiles everywhere

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A full Hotel is a Happy Hotel

We use our experience
in every detail

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A full Hotel is a Happy Hotel

Grow occupancy and
maximise revenue

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A full Hotel is a Happy Hotel

Get the best out of your
reservation system

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Products

Offering a range of Online Reservation Services for Hotels.

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Services

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About Us

Learn about Navarino Services and our values.

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Great technology is only half the story. Exceptional yield management results from good positioned offerings and well managed systems.

Navarino Services’ Central Reservation System is an online reservation and distribution CRS with leading edge technology; combined with expert support and services, it assists hundreds of hoteliers around the world in managing their online exposure and sales.

In operation since 2001, Navarino Services is one of the most established British based hotel representation and distribution companies. Since its beginning Navarino Services has had the clear mission to provide tailor-made reservation support to the independent hospitality sector, utilising the most advanced technologies as well as remaining service-based.

It provides a full range of connectivity to reach all of the world’s major booking sources: the Global Distribution Systems (GDS) utilised by travel agents worldwide, Internet and Automated Distribution Systems (IDS/ADS), Online Travel Agents (OTA), Website and Mobile Booking Engines.

Navarino Services offers a number of strong seamless integrated and easy-to-use reservation systems to over 600 hotels, enabling them to manage room inventory, rates and restrictions as well as reflecting the ideal online property image.

Navarino Services also partners with Global Travel Management Companies, independent Travel Agencies and other hotel booking partners to bring additional reservation opportunities to the independent hoteliers.

We are members of HEDNA (Hotel Electronic Distribution Network Association) since 2007, the leading global forum for the advancement of the hospitality distribution.

Read about our case studies

Navarino Services™ work with clients across 19 countries. Read what our customers are saying about our software and experience.

Victoria Palace Hotel Michael E. Erwin

Director of Sales

Victoria Palace Hotel
Giannoulis Hotels Mr. Manolis Giannoulis

CEO

Giannoulis Hotels
Capital Plaza Cornelia Badita

Reservation & Revenue Manager

Capital Plaza
Hope House Paul Hageman

Owner

Hope House
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Latest News

Friday, July 03, 2015

Expedia amends rate-parity clauses

1 July 2015 – The Expedia group (Expedia) today announced that it intends to waive certain clauses in its agreements with its European hotel partners.

A number of European competition authorities are currently investigating rate, conditions and availability parity clauses in certain online travel agency agreements with hotels. Expedia has worked closely and constructively with these authorities and the European Commission and today announced that it is waiving its rate, conditions and availability parity clauses with its hotel partners for a period of five years in line with Clauses 1.1, 1.2 and 2.1 of the formal commitments offered by Booking.com and accepted by the national competition authorities in France, Italy and Sweden in April 2015. The changes announced today apply to all hotel properties in Europe and affect consumers booking via Expedia’s sites worldwide. Read More »

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Hotel Blog

Wednesday, July 01, 2015

BHA slams 'restrictive' OTA rate parity agreements

The British Hospitality Association (BHA) has criticised ‘restrictive’ price fixing agreements set by online travel agents (OTA’s), and announced that it will continue to campaign to ban the terms.

The group's statement coincides with a commitment from prominent OTA Booking.com to roll out its new rate parity agreements in the UK and Europe on 1 July.

Under the commitment, hoteliers advertising rooms on the site will be able to offer lower prices and additional services through other OTA’s.

However, the hotels will be prevented from offering cheaper rates or better booking conditions through their own websites than those advertised on Booking.com.

Though Booking.com said the commitment was necessary for the site to remain ‘a cost-effective marketing channel for partners and deliver transparency, choice and great prices for consumers’, the BHA is arguing that such terms restrict freedom in the market. Read More »

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Training

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Booking Tips

Use a basic rate structure - Rack, Corporate and Promotional. Always load your best prices, and use: Manage > Availability > Rate Override to edit your rates on an ad hoc basis.


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